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Pampers Club Help Center
Products

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FAQs

How can I prevent nappy leakage and protect my baby's skin?
Are Pampers products safe for my baby?
How should I store Pampers products?
Which Pampers nappies should I use for older children?
How can I participate in Pampers donation programs?
Can my baby model for Pampers adverts?

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Terms and Conditions

Before you send your message, we would like to explain how we use your personal information and why it’s as important to us as it is to you. For P&G to be able to help you, we and our trusted service providers may collect your personal details. Your details will be stored for a period of time in line with legal and regulatory requirements depending on the nature of your inquiry.

How we use the details you provide:

To respond to you and send relevant items or information to resolve your inquiry
To follow up with you about the service you receive from us
To report data to regulatory authorities as may be required by law
To identify trends in data that help us improve our products and services

We will not use the details you provide here to send marketing information to you. You have the right to access, modify or erase your data. To do so, please specify this when submitting your message or by contacting P&G at a future date. To read P&G’s Privacy Policy please click here.

By clicking Agree to Contact Us you agree to the above and also confirm that you are at least 16 years of age.

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If you have a question about Pampers Club and couldn't find your answer, we are here to help. If the support you need is related to a Pampers product, please select this from the options below. Unfortunately, the Club team is unable to help with product related queries.

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Please share all the details and relevant information related to your contact, including any packaging images or screenshots. The more details we have the better we can assist you and your baby.

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