Submit a request

User Id (If known)

The country that you downloaded the app for.

In order to route you to the correct help most quickly, which topic are you contacting us about today

Please provide any other email addresses that you may have used to create your account so that we can identify it.

The number of individual items in the pack

Unique identifier or code found on the product's packaging - a series of numbers and/or letters printed or stamped on the packaging.

Name of the store where your pampers product was purchased or you tried to redeem your reward

The area or postcode of that store

The email address that you would like to assign to your account going forward

Standard Points

The code that is printed inside pack in order to scan and claim your points

Date error occurred (or estimated date)

First Line of delivery address and postcode

Please let us know the detail of why you would like to contact us today in order for our advisors to assist you.

This is your unique reference number provided when your GDPR request was submitted. It will be an 8 digit number and also referred to in any subsequent emails. Please let us know this number to help us find your request.

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