You might see "App not available in your country" for a few reasons:

• The Pampers Club app hasn’t been launched in your app store.
• Your app store settings don’t match your current location.
• A link or QR code might be for a different country.
• Your device or its software might not be supported.

What can I do to resolve this?

1. Check Your Country Settings:
   • Confirm which country you’re in.
   • Ensure your App Store (iOS) or Google Play Store (Android) is set to the same country.
2. Search for the App Directly:
   • Open your app store and search for “Pampers Club.”
   • If it appears, please download it from there.
3. Adjust Your Store Region:
   • For iOS: Go to Settings > [Your Name] > Media & Purchases > View Account > Country/Region.
   • For Android: Open Google Play Store > Profile icon > Settings > General > Account and device preferences > Country and profiles.
4. Try Downloading Again:
   • Once your settings are correct, search for the app again.

What if I still can't find the app?

If the app remains unavailable, it might not be launched in your country yet. While QR codes and links can be seen globally, the app can only be downloaded where it’s supported.

We recommend checking your local Pampers website for availability or alternative promotions.