You balance of Pampers Points expire if your account has been inactive for 12 months. To keep your account active and prevent points expiration, regularly scan product codes to earn points or redeem rewards using your current balance.
Here’s how you can ensure your Pampers Points stay active:
Keeping Your Account Active
- Scan Regularly: Make it a habit to scan product codes whenever you purchase Pampers nappies or wipes.
- Redeem Rewards: Use your Pampers Points to redeem rewards in the app.
Note: We'll send you a friendly reminder to the email address registered in the app a month before your Pampers Points are due to expire. This gives you time to redeem your rewards and keep enjoying the benefits!
Understanding Pampers Points Expiration
To further explore the terms and conditions related to Pampers Points expiration and other program details, please review our terms and conditions by following these steps:
- Open the Pampers Club app.
- Click on the profile icon in the top left corner of the home screen.
- Select "Pampers Terms and Conditions."
Important: Reviewing the terms and conditions will help you understand the details of the program, including point expiration and award refund policies.
Keep using the Pampers Club app regularly to enjoy your rewards and keep the fun going!
