Information

We're aware that some people are experiencing issues logging into the app. Our tech team is working hard to fix it. Thanks for your patience!

Incident

We're aware that some people are experiencing issues registering or logging into the app. Our tech team is working hard to fix it. Thanks for your patience!

Pampers Club Help Center

Go to Pampers website

Sign in
Submit a request

Submit a request
Sign in

Sign in
Submit a request

Go to Pampers website

Languages available:

Pampers Club Help Center
Account
FAQs

FAQs

What should I do if my Pampers balance or rewards have disappeared?
How can I unlock my account?
How can I update my account details?
How can I update my baby's details?
How can I unsubscribe from Pampers mailings?

Go to Pampers website

Terms and Conditions
Privacy

P&G Site
My Data

Go to Pampers website

Thank you for the question! We'll get back to you as soon as possible.

Pampers Club Help Center Help Centre home page

Terms and Conditions

Before you send your message, we would like to explain how we use your personal information and why it’s as important to us as it is to you. For P&G to be able to help you, we and our trusted service providers may collect your personal details. Your details will be stored for a period of time in line with legal and regulatory requirements depending on the nature of your inquiry.

How we use the details you provide:

To respond to you and send relevant items or information to resolve your inquiry
To follow up with you about the service you receive from us
To report data to regulatory authorities as may be required by law
To identify trends in data that help us improve our products and services

We will not use the details you provide here to send marketing information to you. You have the right to access, modify or erase your data. To do so, please specify this when submitting your message or by contacting P&G at a future date. To read P&G’s Privacy Policy please click here.

By clicking Agree to Contact Us you agree to the above and also confirm that you are at least 16 years of age.

Contact us

If you have a question about Pampers Club and couldn't find your answer, we are here to help. If the support you need is related to a Pampers product, please select this from the options below. Unfortunately, the Club team is unable to help with product related queries.

Contact us

Please share all the details and relevant information related to your contact, including any packaging images or screenshots. The more details we have the better we can assist you and your baby.

Cookie Consent

Thank you for the question! We'll get back to you as soon as possible.

Heart